Filing a car insurance claim can be stressful, and common mistakes often lead to claim delays or rejections. Here are five mistakes to avoid:
1. Not informing the insurer immediately
Most policies require you to inform the insurer within 24-48 hours of an accident. Delays can lead to claim rejection.
2. Moving the vehicle before documentation
Take photos and videos of the accident scene, vehicle damage, and surrounding area before moving your car.
3. Not filing an FIR for theft or third-party damage
For theft cases or accidents involving third parties, an FIR is mandatory for claim processing.
4. Getting repairs done before claim approval
Always wait for the surveyor's inspection and claim approval before authorizing repairs.
5. Missing documentation
Keep all documents ready - policy copy, driving license, RC book, FIR (if applicable), and repair estimates.
Your GIIB advisor guides you through every step of the claim process, helping you avoid these common pitfalls.